Terms

These Terms & Conditions govern your access to and use of Waslat Care, a digital healthcare platform that connects patients with healthcare providers and enables healthcare facilities to manage appointments and schedules.

By accessing or using Waslat Care, you agree to comply with these Terms. If you do not agree with any of the provisions below, please do not use the platform.

1. About Waslat Care

Waslat Care provides digital tools that facilitate the discovery of healthcare services, appointment booking, schedule management, and communication between patients and participating healthcare providers.

Waslat Care acts as a technology platform and does not directly provide medical care unless expressly stated otherwise.

2. Eligibility

By using Waslat Care, you confirm that:

  • You are legally capable of entering into these Terms.
  • The information you provide is accurate and complete.
  • You will use the platform in accordance with applicable laws and regulations.
  • You will not use another person’s account or identity without authorization.

If you are using the platform on behalf of another person, you confirm that you are authorized to do so.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

  • Providing accurate registration information.
  • Keeping your account information updated.
  • Protecting your login credentials.
  • All activity carried out through your account.

You must notify Waslat Care if you become aware of any unauthorized use of your account.

4. Booking and Appointments

Waslat Care allows patients to view available appointments and request or book appointments with participating healthcare providers.

Appointment availability is determined by the relevant healthcare provider. Once an appointment is booked, users should review the confirmation details carefully.

Healthcare providers may have their own policies regarding cancellations, rescheduling, late arrivals, and missed appointments. These policies may apply in addition to Waslat Care’s platform rules.

5. Healthcare Providers

Healthcare providers listed on Waslat Care operate independently and are responsible for the healthcare services they provide.

Waslat Care does not guarantee:

  • The availability of a specific healthcare provider.
  • The accuracy of information supplied by a healthcare provider.
  • The quality or outcome of medical services.
  • Any diagnosis, treatment, prescription, or medical advice provided by a healthcare professional.

Any medical concerns should be discussed directly with a qualified healthcare professional.

6. Payments

Where payment functionality is available, users may be required to pay applicable service or booking fees.

Payment amounts and available payment methods will be displayed where applicable.

Refunds, cancellations, and payment disputes may be subject to the policies of the relevant healthcare provider and applicable payment provider.

7. User Responsibilities

You agree not to:

  • Use Waslat Care for unlawful purposes.
  • Submit false or misleading information.
  • Create accounts for fraudulent purposes.
  • Attempt to access another user’s account.
  • Interfere with the platform’s operation or security.
  • Introduce malicious software or harmful code.
  • Copy, reproduce, or exploit platform content without authorization.
  • Use automated methods to access or collect platform data without permission.

8. Clinic Responsibilities

Healthcare facilities using Waslat Care are responsible for maintaining accurate information regarding their services, healthcare providers, working hours, and appointment availability.

Clinics must also handle patient information appropriately and comply with applicable privacy, healthcare, and data protection requirements.

9. Intellectual Property

All intellectual property associated with Waslat Care, including its name, logo, software, website design, interface, content, graphics, and other materials, belongs to Waslat Care or its respective licensors.

No part of the platform may be reproduced, modified, distributed, or commercially exploited without prior written authorization.

10. Privacy

Your use of Waslat Care is subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the platform, you acknowledge that your information may be processed in accordance with that policy and applicable laws.

11. Third-Party Services

Waslat Care may rely on third-party providers for certain services, including payment processing, hosting, communication, analytics, and other technical functions.

Third-party services may have separate terms and privacy policies. Waslat Care is not responsible for the policies or practices of independent third parties.

12. Service Availability

We continuously work to maintain the availability and reliability of Waslat Care. However, we cannot guarantee uninterrupted access to the platform.

Access may occasionally be affected by maintenance, updates, technical failures, security issues, network problems, or circumstances outside our control.

13. Disclaimer

Waslat Care provides technology that facilitates access to healthcare services but does not constitute a healthcare provider, medical advice service, or emergency medical service.

The information available through the platform is provided for general informational and appointment-management purposes and should not be considered a substitute for professional medical advice.

14. Limitation of Liability

To the extent permitted by applicable law, Waslat Care will not be responsible for losses or damages resulting from:

  • The actions or omissions of healthcare providers.
  • The quality or outcome of medical services.
  • Appointment cancellations or changes made by healthcare providers.
  • Incorrect information submitted by users.
  • Temporary platform interruptions.
  • Unauthorized access caused by a user’s failure to protect their account credentials.

15. Suspension or Termination

Waslat Care may restrict, suspend, or terminate access to the platform if a user or healthcare provider violates these Terms, misuses the platform, engages in fraudulent activity, or creates a risk to the security or integrity of the service.

Users may also stop using the platform at any time, subject to any outstanding obligations.

16. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our services, technology, business practices, or applicable laws.

The updated version will be published on this page along with the applicable update date. Continued use of Waslat Care after an update means that you accept the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which Waslat Care operates.

Any dispute arising from these Terms or your use of the platform shall be handled by the competent authorities and courts in accordance with applicable law.